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UEU » Journal » Magister Administrasi RS Posted by [email protected] at 02/07/2021 11:16:45 • 295 Views
THE MEDICAL DOCTOR KNOWLEDGE, MEDICAL RESUME, BPJS CLAIM PROCESS, AND DOCTOR COMPLIANCE BEHAVIOR TO FILLING A MEDICAL RESUME AT X HOSPITAL JATINEGARAPengetahuan Dokter Medis, Resume Medis,
Proses Klaim BPJS, dan Perilaku Kepatuhan Dokter untuk Pengisian Resume Medis Di RS X JatinegaraCreated by :
Adisti Indah Lestari ( 20170309116 ) Endang Ruswanti; M Reza Hilmy
Subject: | ASURANSI KESEHATAN DOKTER | Alt. Subject : | HEALTH INSURANCE DOCTOR | Keyword: | medical resume BPJS compliance knowledge |
Description:
This study aims to determine
claim process on Indonesian health insurance (BPJS Kesehatan) related to
administration for medical doctors related knowledge, medical resumes, and doctors compliance in filling out
medical resumes. The research approach with a quantitative method using path analysis design. The primary data
collection method was obtained through observation with 100 medical record documents, sample counting using
the Slovin formula with secondary data by in depth interviews over five informants, doctor in charge of the
patient, medical record officer, BPJS officer and two management people. The results showe d knowledge had a
significant effect on the compliance behaviour of doctors in filling the Medical Resume, compliance behaviour
showed a significant effect on the BPJS claim process, and knowledge showed a significant effect on the BPJS
claim process. Thus, the research findings related to the BPJS claim process occurred due to incomplete medical
records especially data support, identity data with doctor s diagnosis and incorrect code entry. The implication of
the research results for hospital management is necessary to increase the supervision of filling the Medical
Resume in collaboration with the medical committee team. Problems found in filling out the Medical Resume
are discussed and resolved together by involving all stakeholders.
Date Create | : | 02/07/2021 | Type | : | Text | Format | : | pdf | Language | : | Indonesian | Identifier | : | UEU-Journal-11_1608 | Collection ID | : | 11_1608 |
Source : Journal of Multidisciplinary Academic Vol. 4, No. 5, 2020,
Relation Collection: Fakultas Ilmu-Ilmu Kesehatan
Coverage : Civitas Akademika Universitas Esa Unggul
Rights : @2021 Perpustakaan Universitas Esa Unggul
Publication URL : https://digilib.esaunggul.ac.id/the-medical-doctor-knowledge-medical-resume-bpjs-claim-process-and-doctor-compliance-behavior-to-filling-a-medical-resume-at-x-hospital-jatinegara-20583.html
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